Frequently Asked Questions
- What is the best way to contact us?
The best way to contact us is by email: firstname.lastname@example.org or Instagram Direct Message.
- How long it will take to get a response?
We will try to get back to you as fast as possible, usually we reply in 24hours or less. Due to high demand sometimes it can take longer than 24hours, please be patient.
- My order looks different from the photo.
It is important to remember that due to the plethora of differences in monitor hue and saturation settings, it is almost impossible for the same picture to look identical on two different monitors/screens. This is why there may be a slight difference in color to your order and the picture on our website.
- When can I get a refund?
You can get a full or partial refund if:
- your order doesn't arrive in 60 days
- your order came damaged
- you got a different order / different color or size
- How can I get a refund?
You can apply for a refund if your order apply for any of criteria above.
If you want to apply for a refund please contact us.
- How much do shipping cost?
Shipping price is $5 if your order is less than $100.
You get free shipping with minimum $100 spend.